Have you ever signed up for a free trial and then forgotten to cancel it? And before you knew it, the payment had been processed, which ultimately led you to send that refund message, which turned into a discount/retention conversation. How many of you have experienced this?
Almost every subscription does this now. It’s hateful. I now use disposable cards from Revolut so that they’re one transaction and destroyed. Useful
Many times, thankfully, most services are quick to refund these days. The worst is when they make it super difficult to contact the business to get one.
