Epic Health Research Network recently published data
on telehealth use since the beginning of the year.
There was a period in April when the number of telehealth visits actually exceeded office visits.
In May this flipped back to favoring office visits, and telehealth visits has continued to drop.
Such a quick reversal proves this was a temporary, lockdown induced switch, correct?
Maybe, but I don't think so.
I think the real story here is the before and after the flip-flop.
Before, the lockdowns, tele-health visits were less than 1%. Now they are at 21%. This number will likely continue to drop, but even if it falls all the way down to, say, 5% before finding a base, I would say the important thing to realize is that we found "lift-off from 0."
Now the public has been exposed to telehealth, they now understand when telehealth visits are preferable and when they aren't sufficient. Corona virus served to carve out a niche for telehelath to latch on to.
My bet for the future is that telehealth will continue to incrementally improve and expand the set of situations you would rather choose to stay home than go into a doctors office. So even if we continue to see the percentage of telehealth visits to drop for the rest of the year, I think this is a healthy area to invest.